Help

  • I’m having trouble logging in / How do I reset my password?
    • If you are a student using your UC San Diego SSO account to login, please follow the instructions on HERE to reset your password.
    • If you are a guest or have created a new account for the UC San Diego Yearbook site, please follow the instructions HERE to reset your password.
  • Why can’t I see my photo?
    • All photos uploaded to the UC San Diego Yearbook must receive approval from the admin team. If you have uploaded a photo, but it is not yet displayed on your page, your photo is likely pending approval. Please allow up to two weeks for your photo to be approved.
  • My information is not correct
    • If the information displayed on your page (name, major, etc) is incorrect, please click HERE or email support@commencementonline.com with the correct information.
  • I can’t find my graduate / How do I find my graduate?
    • You can search for your graduate by name on the “Find A Graduate” page. You can also use filters to search by college, Graduate Division, professional school, and major. If you are having trouble finding your graduate, try adjusting your filters.
  • How do I watch a ceremony?
    • Your graduate’s page will feature a livestream to watch the appropriate ceremony. We encourage you to watch the ceremony on this page, which you can locate by following the instructions for “How do I find my graduate?” above.
    • You can also view all of the ceremonies on the main UC San Diego Commencement site.
  • I don’t want my profile on the site. Can I delete my data?
    • If you would prefer not to be listed on this site, you may remove your page and delete your data. To do so, please click HERE or email support@commencementonline.com.
  • Found a bug?
    • Report that HERE or email support@commencementonline.com.